Business Policy

We realize that at times it is difficult to visualize an item from a photo without actually handling it. With that in mind, we have set up a sampling program so you can hold a knob in your hand, fasten it to a cabinet and see how it fits into your design before you buy a greater quantity. We trust this program we help both of us in the matter of ordering samples. You can choose up to three (3) sample pieces either from one manufacturer or if you select samples from three different manufacturers, there are additional shipping charges. Most samples are dropped shipped from the manufacturer and this is the reason for the additional shipping charges. Also be aware that the color and finish of an item may be different from one manufacturer to another manufacturer, even if the description may be identical. Any and all samples cannot be returned for any reason. You are buying these samples and if a subsequent order is placed, we will credit your new order up to 40% of the cost of your sample order (minus shipping and handling).

NOTE: Any single item over $20.00 does not qualify in our sample program. This sample policy pertains only to cabinet hardware and any and all orders for bathroom accessories, door hardware, and other items we may provide are not considered samples.

 

Please feel free to contact us should you have any questions or if you need additional information concerning any of our products.

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